AT Media Partners
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Client onboarding

Fill this in live on the onboarding call. It saves as you type, so a refresh won't lose anything.

1

Admin

Who they are and how to reach them.

2

Services

Both matter equally. "What they don't do" stops the setters booking out-of-scope jobs.

3

Service area

Search a suburb or click the map to drop a pin, then set how far they travel. The media buyer targets from this and the setters check postcodes against it.

No pins yet. Add at least one.

4

Tech setup help

Tells the CSM how much hand-holding the client needs.

Facebook Business setup
Business portfolio, page, ad account
Slack
Installed on phone and desktop
GoHighLevel
App installed, notifications on
5

Their team and our call centre

Extra people get invited to both Slack and GoHighLevel (the owner is invited automatically). Then choose call centre or standard.

Call centre *
Default is call centre.
Sales rep on the account *
6

Customer Success Manager

Their main contact. The launch call gets booked in this person's calendar.